Mobile Field Service
Complete mobile webapp for technicians with photo capture, digital signatures, and service notes
Real-Time Visibility
Know what your technicians are working on, where they've been, and where they're headed in real-time
Automated Reports
Customizable automated reports delivered on your schedule via email
Filter Management
Complete automated filter tracking and replacement scheduling by equipment type
Service History
Complete service history for every location and piece of equipment
Contract Management
Store and search contracts with automated renewal alerts at configurable intervals
Digital Signatures
Capture customer signatures on mobile devices for service completion
Photo Documentation
Capture and store photos from the field tied to specific service tickets
Multi-Location Support
Manage customers with multiple locations and equipment at each site
Service Tickets
Create, assign, and track service tickets from creation through completion
Customer Database
Centralized customer information with contacts, locations, and equipment details
User Permissions
Granular permission controls for different user roles and responsibilities
Advanced Search
Powerful search across customers, locations, equipment, and service history
Cloud-Based
Access from anywhere with internet connection - no local installation required
Data Security
Secure cloud hosting with regular backups and data encryption
Email Integration
Automated email notifications for tickets, reports, and system alerts
Service Notes
Detailed notes on every service call accessible to all technicians
Dashboard
Real-time dashboard showing key metrics and current system status
Recurring Service Tickets
Schedule recurring service tickets for preventive maintenance and filter changes
Equipment Swaps
Track equipment swaps with complete audit trail of what was removed and installed
Tech Communication
Internal notes and communication between office and field technicians
Priority Management
Set and track ticket priorities to ensure urgent issues get immediate attention
PO Receiving Module
Mobile purchase order check-in with instant notifications to AP and/or Purchasing. Real-time color-coded validation, photo documentation, and expiration tracking eliminate the paperwork walk
Equipment Verification
Field-based equipment verification with asset tracking, serial numbers, and photo documentation
Customer No Buy Analysis
Automatically identify customers who haven't ordered. Snooze accounts, highlight priorities, and receive automated monthly reports
Billing Information
Track billing details and service agreements for accurate invoicing
Activity Logs
Complete system activity logs for compliance and troubleshooting
Automated Customer Notifications
Real-time email and SMS updates when technicians are assigned or en route
Complete Audit Trail
Every action automatically tracked with date, time, and user stamps including photos and signatures