Invoicing & Revenue Protection

Don't let revenue slip through the cracks. Identify inactive customers, prevent churn, and keep your sales pipeline healthy with automated Customer No Buy Analysis.

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Customer No Buy Analysis

Automatically identify customers who haven't ordered within configurable timeframes. Catch revenue leakage before customers churn.

The Problem: Silent customer attrition costs operators thousands in lost revenue. By the time you notice a customer hasn't ordered, it's often too late.

The Solution: Automated monthly reports flag every customer who didn't place an order in the previous month — giving your sales team actionable intelligence to intervene before you lose the account.

Instantly see which customers haven't ordered, with filtering and snooze options

How Customer No Buy Analysis Works

Three simple tools to protect your revenue and keep customers engaged

Automatic Detection

System automatically identifies customers who haven't placed orders within your configured date range — typically the previous month. No manual tracking required.

Snooze Accounts

Temporarily exclude accounts from reports for 3 months, 6 months, 12 months, or forever. Perfect for seasonal customers or known temporary closures.

Highlight Priority Accounts

Mark high-value or concerning accounts to appear highlighted at the top of the report. Focus your sales team's attention where it matters most.

Powerful filtering options let you focus on specific customer segments

Powerful Filtering & Reporting

The No Buy Analysis screen gives you complete control over how you view and analyze inactive customers:

Show All Customers — Complete view of all accounts
Show Snoozed Customers — View temporarily excluded accounts
Show Non-Snoozed Customers — Active tracking list
Show Only Highlighted Customers — Priority accounts only
Show Only Non-Highlighted Customers — Standard tracking
Custom Date Ranges — Analyze any time period

Automated Monthly Email Report

Receive a PDF report via email on the first business day of each month, automatically listing all customers who didn't order in the previous month. Set it and forget it — your sales team gets actionable intelligence without lifting a finger.

The Business Impact

Customer retention is cheaper than customer acquisition. Don't let revenue walk out the door.

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Prevent Revenue Leakage

Catch inactive customers before they churn completely. One saved account pays for the entire system.

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Proactive Sales Outreach

Give your sales team a targeted list of accounts that need attention. No more guessing who to call.

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Data-Driven Decisions

Track patterns, identify seasonal trends, and measure the effectiveness of your retention efforts.

Stop Losing Revenue to Silent Attrition

See how Customer No Buy Analysis can help you protect revenue and keep customers engaged.

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