Keep every customer contract in one centralized, searchable database. Upload documents, track all contract terms and renewal dates, and get automated alerts before expirations. No more spreadsheets, file cabinets, or "who has that contract?" questions.
Spreadsheets and sticky notes aren't enough. Here's what operators lose every year:
MDS Insight's Contract Management module keeps every customer contract in a centralized, searchable database. No more spreadsheets, file cabinets, or asking "where's that contract?" The system automatically tracks every contract detail, renewal date, and uploaded document — and notifies you before renewals so you never miss anything. Instant search, automated alerts, complete visibility. Just set it once and let the system handle the rest.
Fully configurable email alerts at 365, 90, 60, 30, 15, 10, 7, 3, 2, or 1 day(s) before contract expiration. Plus, receive a comprehensive monthly contract expiration report at the start of each month showing all contracts expiring that month. Never lose a customer because you forgot their contract was expiring.
Store contract start dates, end dates, terms, service levels, special pricing, payment terms, and custom notes. Upload and attach actual contract PDFs or supporting documents directly to each contract record for instant reference.
Track contract length (monthly, annual, multi-year), auto-renewal clauses, cancellation notice periods, and special conditions. Know exactly what's in each agreement.
All contract records stored, organized, and easily searchable in one central database. When a customer calls, instantly search by customer name, contract date, or terms to pull up their complete contract history. No digging through file cabinets, spreadsheets, or asking "who has the Smith contract?"
Automatically receive a comprehensive report at the beginning of each month listing all contracts expiring during that month. Plan your renewal outreach strategically and never be caught off guard.
Upload and attach actual contract PDFs, signed agreements, amendments, or any supporting documents directly to each contract record. Access the original contract instantly when needed — no more searching through file cabinets or network drives.
See which contracts are expiring this quarter, track contract renewal rates, analyze contract value trends, and make data-driven decisions about customer relationships.
Real example of the contract expiration notifications you'll receive automatically
Example: 90-day advance warning email with complete contract details
Set your notification intervals once (365, 90, 60, 30, 15, 10, 7, 3, 2, or 1 days before expiration), and MDS Insight automatically sends you detailed email alerts with all the contract information you need.
Plan your renewal outreach strategically instead of reacting in a panic
How operators use Contract Management every day
Three months before a major customer's contract expires, you get an automated notification. You reach out early to discuss their satisfaction, address any concerns, and negotiate renewal terms. Instead of losing them to a competitor, you renew at better rates.
A large corporate client signs a 3-year contract with specific pricing locked in. The contract management module tracks the full term, reminds you when the lock expires, and flags the account for repricing discussion 6 months before the contract ends.
A customer negotiated special pricing or unique terms. The contract record holds all these details in one place. When questions arise about their pricing or service level, you have instant access to exactly what was agreed upon.
A customer disputes a contract term or questions their pricing. You instantly pull up their contract record showing the signed agreement and exact terms. If you uploaded the original PDF, you can display it immediately. Clear documentation resolves the dispute on the spot.
You have customers with seasonal contracts (9-month schools, summer camps). Set the contract dates once. The system knows when to start and stop billing, when to send renewal reminders, and when the customer goes inactive.
A customer disputes a contract term. Instead of searching through file cabinets or asking "who has the Johnson contract?", you click one button and instantly view the PDF of the signed agreement uploaded when the contract was created. Dispute resolved in 30 seconds.
Every first of the month, you receive an email with all contracts expiring that month. You plan your renewal outreach schedule, assign follow-ups to sales team, and ensure no contracts slip through the cracks. Strategic, not reactive.
Simple setup. Powerful automation.
When you sign a new customer or renew an existing one, enter the contract details: start date, end date, contract length, payment terms, special conditions, and pricing. Upload the signed contract PDF or any supporting documents for instant future reference.
MDS Insight monitors all contracts continuously. The system knows when renewals are coming and when contracts expire.
Receive email alerts at your chosen intervals (365, 90, 60, 30, 15, 10, 7, 3, 2, or 1 day(s) before expiration). At the start of each month, get a comprehensive report of all contracts expiring that month. Always stay ahead of renewals.
When it's time for renewal, update the contract record with the new terms. The system continues tracking the new contract period and sends notifications for the next renewal cycle.
See all expiring contracts at a glance — delivered automatically on the 1st of every month
Combined with individual renewal alerts, you get both monthly overview and specific notifications — nothing slips through.
Real benefits that impact your bottom line
Proactive renewal outreach leads to better retention rates and stronger customer relationships.
Stop manually tracking spreadsheets and calendar reminders. Let the system handle it automatically.
Clear contract documentation prevents disputes and provides instant reference when questions arise.
See upcoming renewals and contract end dates to accurately plan for customer retention and account management efforts.
Stop searching through file cabinets, network drives, and email. Every contract stored, organized, and searchable in one place.
Search and retrieve any contract in seconds. Answer customer questions immediately without putting them on hold.
See how Contract Management helps you keep contracts organized, track renewals automatically, and never lose a customer to a forgotten expiration date
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